Terms of service

Welcome to Zalena. These Terms of Service apply to your use of https://www.zalena.shop and to purchases made through our online store.

By accessing our website or placing an order, you agree to follow these Terms of Service.

Our Store

Zalena sells women's clothing to customers in the United States.

Business Address:
Zalena
2516 Avenue H
Rosenberg, TX 77471
United States

Email: support@zalena.shop
Phone: +1 (430) 431-4640

Products and Pricing

We make reasonable efforts to display our products and their information clearly on our website.

All prices are displayed in U.S. Dollars (USD).

The payment methods available through our checkout include:

Shop Pay
Visa
Mastercard
American Express
Diners Club
Discover
Apple Pay
Google Pay
PayPal Wallet

Orders and Processing

After an order is placed, our standard processing time is 1–3 business days.

Orders are processed for delivery within the United States only.

Our standard shipping charge is free on all orders.

Shipping and Delivery

The estimated delivery time is 3–8 business days after order processing.

Orders may be delivered through USPS, UPS, FedEx, DHL, or other available delivery services.

Delivery times are estimates and may vary depending on the delivery service and circumstances affecting shipment.

Customer Responsibility

Customers are responsible for providing accurate information required to complete and deliver an order, including the appropriate shipping and contact information.

Returns and Refunds

Returns and refunds are handled according to Zalena's Return and Refund Policy.

Customers should review that policy before making a purchase for information about return eligibility, the 30-business-day return window, return shipping costs, and refund processing.