Shipping policy
At Zalena, we work to process and deliver your order as efficiently as possible. This Shipping Policy explains our processing times, delivery estimates, shipping costs, and delivery coverage.
Shipping Locations
Zalena currently ships orders within the United States only.
Processing Time
Orders are typically processed within 1–3 business days after the order is placed.
Shipping Time
After processing, standard delivery generally takes 3–8 business days.
The estimated delivery time applies after the order has been processed and may vary depending on the shipping carrier and delivery circumstances.
Shipping Cost
Standard shipping is free on all orders.
There is no standard shipping charge added to eligible orders at checkout.
Shipping Carriers
Orders may be shipped using USPS, UPS, FedEx, DHL, or other available shipping carriers, depending on the order and delivery requirements.
Order Cut-Off Time
Our order cut-off time is 5:00 PM Texas time.
Orders placed after the stated cut-off time may be processed on the next business day.
Delivery
Please provide a complete and accurate shipping address when placing your order. Accurate address information helps prevent delivery delays or unsuccessful delivery attempts.
Delivery times are estimates and are not a guarantee of a specific delivery date.
Contact Us
For questions about shipping or your order, please contact us:
Zalena
2516 Avenue H
Rosenberg, TX 77471
United States
Email: support@zalena.shop
Phone: +1 (430) 431-4640