Legal notice

Website Operator

The website https://www.zalena.shop is operated by Zalena.

Business Name: Zalena
Business Address: 2516 Avenue H, Rosenberg, TX 77471, United States
Email: support@zalena.shop
Phone: +1 (430) 431-4640
Website: https://www.zalena.shop

Zalena operates an online store offering women's clothing to customers located in the United States.

Website Information

Zalena provides product, order, shipping, return, refund, and other store-related information through its website.

We make reasonable efforts to keep information presented on the website clear and useful to customers. Product information, availability, pricing, shipping information, and other store details are provided through the website and checkout process.

Product Purchases

Customers may purchase women's clothing through the Zalena website.

Orders are processed within 1–3 business days. Standard delivery is estimated at 3–8 business days after processing.

Zalena currently ships within the United States only, and standard shipping is free on all orders.

Orders may be delivered through USPS, UPS, FedEx, DHL, or other available delivery services.

Prices and Currency

Prices on the Zalena website are displayed in U.S. Dollars (USD).

The payment methods available through the online checkout include:

Shop Pay
Visa
Mastercard
American Express
Diners Club
Discover
Apple Pay
Google Pay
PayPal Wallet

Order Cut-Off Time

The standard order cut-off time is 5:00 PM Texas time.

Orders placed after the stated cut-off time may be processed on the next business day.

Returns and Refunds

Returns and refunds are handled according to Zalena's applicable Return and Refund Policy.

Eligible returns may be requested within 30 business days, subject to the return conditions described in the applicable policy.

Return shipping costs are paid by the customer unless otherwise stated in the applicable return policy.

Approved refunds are issued to the original payment method and are processed within 5–10 business days after the return has been received and approved.

Customer Support

Customers may contact Zalena regarding products, orders, delivery, returns, refunds, or other store-related matters using the following contact details:

Zalena
2516 Avenue H
Rosenberg, TX 77471
United States

Email: support@zalena.shop
Phone: +1 (430) 431-4640

Website Use

The Zalena website is provided for customers to browse products, obtain store information, and place orders.

Customers are expected to use the website for lawful purposes and in a manner that does not interfere with the operation of the website or the shopping experience of other customers.